Are they really accessible for everyone to use?

Here's a simple tip to make your business more accessible:

Manual Debit/Credit card machines feature tactile elements such as raised dots and symbols to assist individuals who are blind or legally blind.

For example, there's a raised dot on the #5 button that provides orientation for navigating the pin pad. Additionally, on most manual machines, the green 'OK' button is typically located in the bottom right-hand corner and has a raised circle, the yellow 'Back' button has a raised arrow, and the red 'Cancel' button has a raised 'X'. These features enable customers with limited vision or those who've forgotten their glasses to independently and privately complete their transactions.

Digital machines are NOT accessible to everyone.

By having at least one manual machine, you ensure that all customers, regardless of their level of vision, can comfortably and confidently make purchases at your establishment. Prioritizing accessibility not only enhances the customer experience but also fosters inclusivity and goodwill within your community.

I have recently learned that there is a tactile overlay for the flat screen terminals. If you are a business that has a pay terminal, you can simply ask the provider of the terminal for a tactile overlay to allow everyone independence while making their transactions and purchases. Apparently, most providers have them as a possibility, but don't give them by default. No harm in asking. If your provider is unable to make your terminal accessible, then maybe a different provider may be a better option.

Diverse Abilities provides staff training that supports hiring and serving people living with disabilities. Learn how to easily and inexpensively make small shifts in your business and provides maximum accommodation for individuals who navigate life differently.